Customer information plays an important role for travellers, especially during major engineering works and necessary closures. How do I get to my destination despite the closure? When and where do rail replacement buses run? What are my other options? To provide answers to these questions, the CFL offer a wide range of information channels, including…
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You’ve most likely seen this symbol before – a small dot with three curved lines going upwards. Sometimes it even carries the symbol’s name on it. The Wi-Fi symbol – this means you can take out your compatible device and connect it to the internet via the available hotspot in your proximity. Some of you…
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Living in proximity to a railway station certainly has its perks, the most obvious being the great connection to local public transport. However, the proximity of one’s own home to a railway line also means that railway traffic is equally close, as is the accompanying background noise. Thus, measures for noise reduction and sound proofing…
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When evaluating our services, customer information plays an important role. In this series of articles, we introduce you to motivated employees who are committed to ensuring that you are always well informed at all times, especially during engineering works. Given the importance of a consistent and reliable customer communication, we asked Prunelle to tell us…
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