Respect is as “Easy as 1-2-3”. In conjunction with the National Respect in Public Transport Day on 3 May, the CFL present how the notion of respect coincides with the quality of service offered to customers. It’s a constant process, often carried out behind the scenes A water treatment and recycling plant worthy of a…
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Respect is ‘as simple as 1-2-3’. As part of the National Day of Respect in Public Transport on 3 May, the CFL presents how this notion of respect is lived internally to offer the highest quality of service to customers. Get off the train. Take the underpass. Exit onto the forecourt via the main hall. …
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Every morning, your train arrives at the station clean and ready for departure. It might seem like magic worked overnight…
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9 out of 10 trains were on time on average in 2024. The CFL aim to improve this further.
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Since 13 January 2025, the CFL are offering their customers a new approach to travel information. This large-scale project, which is being carried out across a range of channels, is contributing to the continuous improvement in service and inclusive mobility that the CFL are aiming for. Developing rail information into passenger information in response to…
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Every day, the 300 employees of the CFL’s Repairs and Maintenance Centre (CRM) optimise train repairs and maintenance operations.
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Twice a year, the CFL inspect the entire rail network using ultrasound techniques, with the support of a train and specialised tools.
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Do you want to get back on your bike? The CFL are giving you five useful tips so that you can combine train and bike even better when commuting or during your free time. In 2023, the CFL launched its cycling strategy to better meet the needs of their customers travelling by bike. The bike-station-train…
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Good care and regular maintenance extend the service life. This also applies to rails: With careful maintenance, their life expectancy can double.
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