When evaluating our services, customer information plays an important role. In this series of articles, we introduce you to motivated employees who are committed to ensuring that you are always well informed at all times, especially during engineering works. Given the importance of a consistent and reliable customer communication, we asked Prunelle to tell us…
Read moreWhen evaluating our services, customer information plays an important role. In this series of articles, we introduce you to motivated employees who are committed to ensuring that you are well informed at all times, especially during engineering works. Since it is important to have a contact person on the train, we talked to train attendant…
Read moreYour mobility partner For the past 75 years, CFL has been an indispensable partner for mobility in the Grand-Duchy. We are constantly on the move, doing everything to support you in your private and business life. With the aim of providing you with services tailored to your needs, we are continuing to develop and to…
Read moreThe CFL fleet of 87 DoSto (reversible double-decker) driving trailer is currently undergoing a modernisation process in order to have the latest technology and to constantly improve the service and comfort for the customers. Through several innovative projects, the driving trailers will be gradually renewed and even equipped with new features until 2024. Today, Guillaume,…
Read moreFirst of all, some rules at level crossings that save lives! Stop immediately or stop your vehicle immediately as soon as the red lights and/or the bell signal the closing of the barriers and announce a train. In the event of a traffic jam, you must stop in front of the open barriers until the…
Read moreSwitches are to the railway as bread is to the bakery. A total of 1200 switches are installed on the Luxembourg railway network and fulfil their important function every day, which is to divert trains from one track to another. Switches play an essential role in regulating the operation of trains. Non-functioning points quickly cause…
Read moreIn anticipation of winter and the resulting meteorological changes, the CFL are taking several measures regarding their trains and infrastructure. Passenger and freight trains ready for the cold weather The preparation of CFL trains for winter is not much different from that of a car. When the low temperatures drop below, the heating plays a…
Read moreAs the backbone of the Grand Duchy’s public transport network and provider of a form of sustainable mobility for all, both Luxembourg employees and commuters from neighbouring countries, the CFL Group is committed to the responsible use of limited natural resources, with the aim of minimising its ecological footprint. At the same time, since the…
Read moreThe CFL have worked on the development of two apps that can be used as travel planning assistants from A to Z for any mobile device to adapt to the changing mobility needs of passengers and provide comprehensive and convenient customer information. Travelling through Europe at your fingertips – CFL International With the new CFL…
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