Innovation // 10 May 2022
Ready to go thanks to the AURIS boarding symbol

A new feature on the dynamic display board AURIS: the AURIS boarding symbol gradually announces the departure of the train, thanks to the flashing green and yellow dots. This way, customers already know from a distance how much time is left before their train’s departure. Besides this visual aid, the boarding symbol also helps to…

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engineering works/projects // 5 May 2022
OA14: 36 elements that form the arch of a bridge

For the past few months, drivers who regularly take the A3 highway, have been able to follow the progress of the work on the OA14 railway bridge that is taking place in the vicinity of the highway. This past weekend, a major milestone was reached with the installation of the key arches that complete the…

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CFL Group // 20 April 2022
A new logo for the CFL

Some of you may have already noticed. Like many of the extensive modernisation works that have progressed and evolved, the logo of the CFL has also undergone its own change. A new logo that symbolises the impressive changes in a Group that has just celebrated 75 years. We spoke to Marc Wengler, CEO of the…

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engineering works/projects // 30 March 2022
On the tracks of customer information: Data feed

When evaluating our services, the topic ‘customer information’ plays an important role. In this article series, we will introduce you to many motivated employees who are committed to ensure that you are well informed at all times, especially during periods of engineering and construction work. As it is important, that the timetable is always up…

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Innovation // 15 March 2022
Modernisation of the DoSto driving trailers: Automatic passenger counting system

The CFL fleet of 87 DoSto (reversible double-decker) driving trailer is currently undergoing a modernisation process in order to have the latest technology and to constantly improve the service and comfort for the customers. Through several innovative projects, the driving trailers will be gradually renewed and even equipped with new features until 2024. Today, Guillaume,…

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engineering works/projects // 16 February 2022
On the tracks of customer information: timetable adjustments

When evaluating our services, the topic ‘customer information’ plays an important role. In this article series, we will introduce you to many motivated employees who are committed to ensure that you are well informed at all times, especially during periods of engineering and construction work. Updated timetables are essential for a good customer information. We…

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engineering works/projects // 2 February 2022
OA14: one step further in the construction of the extraordinary bridge

It was not a day like any other for the team around Rui, the CFL project manager of the new line between Luxembourg and Bettembourg. The team had been looking forward to this day for several weeks. Last week, the day finally arrived and the fruits of months of work paid off. The reason for…

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engineering works/projects // 25 January 2022
On the tracks of customer information: User eXperience

When evaluating our services, ‘customer information’ plays an important role. In a series of articles, we will introduce several motivated employees committed to ensure that you are well informed at all times, especially during periods of engineering and construction work. In this particular field, the customer is our toughest critic and their opinion counts. For…

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engineering works/projects // 13 January 2022
On the tracks of customer information: AURIS – customer information in real time

When evaluating our services, the topic ‘customer information’ plays an important role. In this article series, we will introduce you to many motivated employees who are committed to ensure that you are well informed at all times, especially during periods of engineering and construction work. Christophe, one of the people behind the Auris system, explains…

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engineering works/projects // 8 December 2021
The rail-grinding train – When sparks fly at night

When sparks fly at night and the rail-grinding train is on the move on the CFL rail network, it is for a reason. Grinding is necessary to counteract material fatigue, which occurs for example on particularly heavily frequented sections of the track. This is an important factor for the safety and comfort of customers. Grinding…

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Good ideas
// 12 July 2016

La Cité du Train: Where the SNCF hoards its treasure

The “Cité du Train” in Mulhouse is Europe’s largest railway museum. This is where the SNCF has housed in its best memorabilia divided into different areas. Visitors have the opportunity in the “Parcours Spectacle” to get to know interesting aspects of the railway, to follow the development of the railway from 1844 to the present…

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engineering works/projects
// 8 July 2016

Improving the future

CFL has announced that a section of the Luxemburg – Troisvierges line is currently closed. A replacement bus service is in operation, taking customers to their destination. Although some customers might not react well to such news, the purpose of the engineering works reveals why they are necessary. There are three types of engineering works…

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Good ideas
// 9 June 2016

Train World Experience

The railway museum Train World in Schaerbeek (Brussels) officially opened in September 2015, after ten years of preparations. During the first six months, around 100,000 visitors came to the museum, which is aimed at kids just as much as adults and pleases train fans as much as anyone else. It seems that even King Philippe…

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Discover
// 25 April 2016

At your service on site : the InfoPoint inside Luxembourg main station

More than 60.000 passengers walk through Luxembourg main station per day. An impressive number of people count on the train as a sustainable means of transport. In order to provide adequate answers to the various questions raised by customers, CFL has provided a new InfoPoint in the centre of Luxembourg main station, 7/7 and from…

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