• At Luxembourg Station, ‘everyone is a VIP’

    As part of the National Day of Respect in Public Transport on 3 May, the CFL presents how this notion of respect is lived internally to offer the highest quality of service to customers.

  • Mersch station shines in new splendor

    Mersch station now shines in its full new splendor.

  • The cleaning fairies of CFL trains

    Every morning, your train arrives at the station clean and ready for departure. It might seem like magic worked overnight to give it the shine you deserve as a CFL customer.

  • Train punctuality, a quality factor, a sign of respect

    Respect is ‘as easy as 1,2,3’. To coincide with National Respect in Public Transport Day on 3 May, the CFL presented how the notion of respect coincides with quality of service for customers.

  • The Luxembourg – Kleinbettingen – Arlon line prepared for the future

    Since our last visit on the Luxembourg – Kleinbettingen – Arlon line a year ago, the specialised machine for replacing sleepers, track and ballast has returned to prepare the rail network for tomorrow’s mobility.

  • H00: Teamwork for Greater Punctuality

    More than 1,000 trains run daily on the Luxembourg rail network. On average, nine out of ten trains were punctual in 2024. This is quite remarkable in a European comparison, but not good enough for us at CFL, as we aim to continue improving.

On the platforms of stations and railway stops across the country, SOS booths are proving extremely useful for customers who are in difficulty or have noticed an incident. At the other end of the line, the CFL staff are dedicated to ensuring that the call is resolved as quickly as possible. As long as the…

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