Customer information plays an important role for travellers, especially during major engineering works and necessary closures. How do I get to my destination despite the closure? When and where do rail replacement buses run? What are my other options? To provide answers to these questions, the CFL offer a wide range of information channels, including…
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You’ve most likely seen this symbol before – a small dot with three curved lines going upwards. Sometimes it even carries the symbol’s name on it. The Wi-Fi symbol – this means you can take out your compatible device and connect it to the internet via the available hotspot in your proximity. Some of you…
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Living in proximity to a railway station certainly has its perks, the most obvious being the great connection to local public transport. However, the proximity of one’s own home to a railway line also means that railway traffic is equally close, as is the accompanying background noise. Thus, measures for noise reduction and sound proofing…
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When evaluating our services, customer information plays an important role. In this series of articles, we introduce you to motivated employees who are committed to ensuring that you are always well informed at all times, especially during engineering works. Given the importance of a consistent and reliable customer communication, we asked Prunelle to tell us…
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When evaluating our services, customer information plays an important role. In this series of articles, we introduce you to motivated employees who are committed to ensuring that you are well informed at all times, especially during engineering works. Since it is important to have a contact person on the train, we talked to train attendant…
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A few months have passed since we visited the OA14 construction site. When you see the gigantic structure along the A3 motorway, the work being carried jumps literally to the spectators’ eyes. The arches, already fully assembled, are over 40 metres high. More precisely, two arches per side, equipped with a total of 24 suspension…
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Your mobility partner For the past 75 years, CFL has been an indispensable partner for mobility in the Grand-Duchy. We are constantly on the move, doing everything to support you in your private and business life. With the aim of providing you with services tailored to your needs, we are continuing to develop and to…
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When it comes to climate change, sustainable development and more particularly, environmental protection, these are challenges that our society needs to face. The CFL Group wishes to contribute to the European Union’s carbon neutrality objectives, where rail, as a sustainable means of transport, will play an indispensable role. At the same time, the CFL wish…
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A new feature on the dynamic display board AURIS: the AURIS boarding symbol gradually announces the departure of the train, thanks to the flashing green and yellow dots. This way, customers already know from a distance how much time is left before their train’s departure. Besides this visual aid, the boarding symbol also helps to…
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