As the backbone of the Grand Duchy’s public transport network and provider of a form of sustainable mobility for all, both Luxembourg employees and commuters from neighbouring countries, the CFL Group is committed to the responsible use of limited natural resources, with the aim of minimising its ecological footprint. At the same time, since the…
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In line with their corporate strategy focused on the well-being and satisfaction of their customers, the CFL are committed to ensuring that their services remain available to all. Therefore, in the spirit of the “Design for all” concept which, as its name suggests, promotes “multimodality for all” through several station and stop construction projects, taking…
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It is important for travelers to reach their destination in comfort, at any time and no matter the weather. Goods transported by rail must also arrive on time. Whether passenger trains or freight trains, the CFL staff constantly ensures the smooth operation of its rolling stock. In anticipation of the summer and to prepare for…
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By providing a transport service complementary to trains and buses, since its launch in 2018, the CFL Group’s carsharing service Flex, is a significant part of the Grand Duchy’s mobility offer. It meets the desire for flexibility of more than 3.000 customers. There is something for everyone, including young student drivers. The Flex carsharing offer…
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The CFL have worked on the development of two apps that can be used as travel planning assistants from A to Z for any mobile device to adapt to the changing mobility needs of passengers and provide comprehensive and convenient customer information. Travelling through Europe at your fingertips – CFL International With the new CFL…
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Since 2009, the railway community, in collaboration with a growing number of road sector organisations, has been organising an International Level Crossing Awareness Day (ILCAD – www.ilcad.org) in more than 42 countries around the world under the slogan : « Act safely at level crossings ». As in previous years, the CFL, together with the…
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Rail freight transport, which is an alternative to road transport, especially on the main European routes, must meet the requirements of its customers in terms of accessibility, reliability and performance. In order to improve the competitiveness of rail freight transport across Europe, the European Commission launched the so-called “European Freight Corridors” (Regulation 913/2010). What is…
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Unlike a driver sitting in his car, the train driver, also called “mécanicien” in French (the mechanic in English), has no direct control over the turning (left and right) of their train. The train convoy is steered mechanically and passively by means of the switch. The switch, commonly referred to as “branchement (French)” (connection in…
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So that no question goes unanswered, we can lend a listening ear to answer your questions. With one telephone number (+352) 2489 2489, the CFL offers its clients immediate and individual assistance – three departments are at the tip of your fingers: The Information Service, the Call Centre and the Lost Property Office. The Information…
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